In order to start viewing call center orders report, choose option “Call Center Orders” from the “Report/Services” menu.
Figure 819: Viewing Call Center Orders Report (step 1/2)
The following screen will be displayed.
Figure 820: Viewing Call Center Orders Report (step 2/2)
The following options and parameters are available inside this screen:
Start/End Time
Resource
Location
Service
Summary
Call Centre Staff
Search
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