In order to create a letter, choose option “Customers” from the main menu, select the desired customer and click on the “letter” button.
Figure 587: Creating a letter (step 1/3)
The following screen will be displayed.
Figure 588: Creating a letter (step 2/3)
The following parameters are available inside this screen:
Customer – select box for choosing the desired customer
From – input field for entering information about who this letter is from
Subject – input field for entering the subject of the letter
Message – text area for defining the body of the letter
Page size – pull down menu for choosing the desired page size
Page Format – pull down menu for choosing the desired page format:
HTML files (.html) – choose this option if you want your letter to be in HTML format
Text files (.txt) - choose this option if you want your letter to be in plain text format
Word Files (.doc) - choose this option if you want your letter to be in Word format
After setting these parameters click on the “download” button to download the letter. The format depends on option selected within the “Page Format” pull down menu.
The screenshot below demonstrates the dialog window displayed in case the chosen format is word.
Figure 589: Creating a letter (step 3/3)