The “E-Marketing” section is used for managing a set of predefined email templates which are sent to the user and are related to events (e.g. “Waitlist confirmation” which is an email message sent to the user in case the user is successfully added to the waiting list).
In order to start managing “E-Marketing”, choose that option from the “Events” menu.
Figure 369: Choosing option “E-Marketing”
The following screen will be displayed.
Figure 370: Managing E-Marketing
The following options are available inside this screen.
Message Type
Registration Confirmation – email template for sending an email message sent to the customer after successful registration for the event
Waitlist Confirmation – email template for the email message sent to the customer in case he was added to the waiting list
Renewal Reminder – email template for sending an email message reminding the customer that he should renew his subscription for the event
Feedback Request – email template for requesting feedback from the customers
Wait list promotion to reservation – email template for the email message sent to the customer in case he was promoted from waiting list to reservation
Waiting list promotion up list – email template for the email message sent to the customer in case his position in the waiting list has changed
Withdrawal/Refund – email template for the email message sent to the customer after refund or reservation withdrawal
Message to Event Reservation holders – use this option to send a message to the event reservation holders
Message to all Event Waiting list placeholders - use this option to send a message to all event waiting list placeholders