The dropped cart report offers information about the customers who did not complete the order as well as information about the contents of their shopping cart.
In order to see the dropped cart report, choose option “Dropped Cart” from the “Reports/Products” menu.
Figure 743: Viewing dropped cart report (step 1/2)
The following screen will be displayed.
Figure 744: Viewing dropped cart report (step 2/2)
The following parameters and options are available inside this screen:
Start/End date – pull down menus for setting the desired time interval
Category – pull down menu for choosing the desired category
Sort By – pull down menu for choosing the desired sort order
Summary – select this option to display summary only
Detail – select this option to display detailed information (as seen in the screen shot above)
Search – option for searching for specific dropped carts
ID – field displaying product ID
Product Name – field displaying product name
Product Attributes – field displaying product attributes
Product Quantity – field displaying product quantity
Customer Name – field displaying customer name
Price – field displaying product price