TeleMarketing Software System

Introduction
TeleMarketing Software System is a web based application that provides a platform for your Sales team to cater to the needs and requirements of customers. It is tested on Microsoft.NET 2.0.

Outbound Telemarketing Services includes:

  • Telesales (new customer acquisition, subscriptions, renewals).
  • Customer profiling.
  • New product launching.
Phone agents acquiring a high degree of business and technical acumen are able to apply their key market intelligence in effectively probing the customer's needs and interests by offering suitable benefits and value over the cost borne by them.

Our product has been developed to enhance and develop that acumen. Experienced and motivated phone agents effectively serve as our clients in sales and marketing departments acquiring new customers, cross-selling and up-selling, and managing assigned territories.

If you are looking to start a new customer service department or re-engineer your existing marketing and sales operation or looking for a reliable partner in outsourcing, Absolute Software Solution is more than geared for the challenge when it comes to B2C Telemarketing Services.

Telemarketing team can perform multiple operations, few of which have been listed below:
  • Personal Setting

    • Create/modify profile.
    • Change password.

  • Site Resources

    • Create/modify Holiday(s).
    • Create/modify Reminder(s).
    • Create/modify Marketing Service(s).
    • Create/modify Content Management System.
    • Create/modify Site Resources System.

  • Operator Setting

    • Create Multiple Operators.
    • Create Multiple Roles.

  • EMail Options

    • Send Newsletter.
    • Send Company Profile.
    • Send Quotation.

  • Telemarketing Customers(Clients)

    • Add/modify and delete Customers.
    • Assign Customers to Operator.
    • Follow Up Customers.
    • Fix Appointment with Customers.
    • Send Quotation to Customers.

Telemarketing guest(customers) can perform following operations:
  • They can see the company profile details of a Telemarketing website.
  • They can see the services provided by the telemarketing website.
  • They can subscribe to the newsletters of that company.
  • They can see the list of clients (customers).
  • They can see the list of products provided by Telemarketing website and enquiries for the product at any time.
  • They can provide feedback about product.

About Absolute Software Solution
Absolute Software Solution has been developing and putting into practice B2B, B2C, School Management Software & other web & desktop applications. Telemarketing Services and Telesales is yet another comprehensive and all-inclusive telemarketing services solution for small and medium-sized businesses that has been designed to enhance your customer-base by making you more efficient in sales.

Publishing the Site

When you are ready to share your Web site with others, you can copy it to your Web server. You need to know the File Transfer Protocol (FTP) address of your server, and if required, the user name and password you use.

  1. In the Website menu, click Copy Web Site. The Copy Web Site tool displays the files from your Web site under Source Web Site.
  2. In the Connect to box, click Connect to....
  3. In the Open Web Site dialog box, click the FTP Sites tab.
  4. Type the FTP address of your server, and if required, the user name and password that your hosting site has provided. The FTP URL usually has a format like this: 
    ftp://ftp.servername/foldername
  5. Click Open. The files on the Web server are displayed under Remote Web Site.
    Note: If you have trouble connecting to the server, contact the server administrator.
  6. In the Move Files list, click. All source files to remote Web site.
  7. Click the Copy Web Site button. The files from your Personal Web Site are copied to the server.